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Autom8 Enterprise VS Interactive Intelligence CaaS

Compare Autom8 Enterprise VS Interactive Intelligence CaaS and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Autom8 Enterprise logo Autom8 Enterprise

Complete multi-channel cloud contact center solution

Interactive Intelligence CaaS logo Interactive Intelligence CaaS

Interactive Intelligence was acquired by Genesys in 2016
  • Autom8 Enterprise Landing page
    Landing page //
    2023-05-13
  • Interactive Intelligence CaaS Landing page
    Landing page //
    2021-12-26

Category Popularity

0-100% (relative to Autom8 Enterprise and Interactive Intelligence CaaS)

Autom8 Enterprise

Interactive Intelligence CaaS

Communication
47 47%
Communication
53% 53
Customer Support
89 89%
Customer Support
11% 11
CRM
0 0%
CRM
100% 100
Help Desk
38 38%
Help Desk
62% 62

User comments

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What are some alternatives?

When comparing Autom8 Enterprise and Interactive Intelligence CaaS, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Convoso - Call center solution to covert leads faster

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clarity Connect - The best contact center for Skype for Business

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

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