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Autom8 Enterprise VS Genesys

Compare Autom8 Enterprise VS Genesys and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Autom8 Enterprise logo Autom8 Enterprise

Complete multi-channel cloud contact center solution

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Autom8 Enterprise Landing page
    Landing page //
    2023-05-13
  • Genesys Landing page
    Landing page //
    2023-09-13

Autom8 Enterprise videos

No Autom8 Enterprise videos yet. You could help us improve this page by suggesting one.

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Autom8 Enterprise and Genesys)

Autom8 Enterprise

Genesys

Customer Support
100 100%
Customer Support
0% 0
Communication
8 8%
Communication
92% 92
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Autom8 Enterprise and Genesys

Autom8 Enterprise Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Autom8 Enterprise and Genesys, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Interactive Intelligence CaaS - Interactive Intelligence was acquired by Genesys in 2016

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Convoso - Call center solution to covert leads faster

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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