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Atlasmic VS Freshworks Live Chat

Compare Atlasmic VS Freshworks Live Chat and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Atlasmic logo Atlasmic

Everything you need to run a successful e-commerce business online. Live chat, business messenger, sales, inbound marketing and analytics.

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • Atlasmic Landing page
    Landing page //
    2022-09-20
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

Atlasmic

Website
atlasmic.com
Pricing URL
Official Atlasmic Pricing
$ Details
freemium $19.0 / Monthly
Platforms
Browser iOS Android Google Chrome
Release Date
2020 September
Edit details

Freshworks Live Chat

Website
freshworks.com
Pricing URL
Official Freshworks Live Chat Pricing
$ Details
freemium $15.0 / Monthly (Growth)
Platforms
-
Release Date
-
Edit details

Atlasmic features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Atlasmic videos

No Atlasmic videos yet. You could help us improve this page by suggesting one.

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Freshworks Live Chat videos

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Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to Atlasmic and Freshworks Live Chat)

Atlasmic

Freshworks Live Chat

CRM
100 100%
CRM
0% 0
Customer Support
2 2%
Customer Support
98% 98
Live Chat
0 0%
Live Chat
100% 100
Customer Engagement
100 100%
Customer Engagement
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atlasmic and Freshworks Live Chat

Atlasmic Reviews

  1. Cheaper than Intercom and has everything you need

    I bought Atlasmic two months ago and couldn't be happier. Every integration I have looked for and good pricing model. Love it. Also, the customer support team of theirs is active and very helpful.

    🏁 Competitors: Intercom, Drift, Customerly
    👍 Pros:    Great customer support|Great value for the money|Great user experience
    👎 Cons:    Slack and teams notification|Hard to implement own data

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

What are some alternatives?

When comparing Atlasmic and Freshworks Live Chat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crisp Chat - Multi-channel customer support software

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SMS Bot Creator - Automate SMS replies using a bot

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

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