We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.
I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.
One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.
Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers
Frill might be a bit more popular than Astuto. We know about 2 links to it since March 2021 and only 2 links to Astuto. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
Astuto claims to be similar to Canny: https://github.com/riggraz/astuto Chatwoot is nice and has basically the whole customer conversation journey included: https://github.com/chatwoot/chatwoot Zammad goes into the direction of helpdesk conversations: https://zammad.org/screenshots Helpy is similar: https://helpy.io/?source=ghh Fider is rather about feature voting: https://github.com/getfider/fider#fider. Source: about 2 years ago
What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: 10 months ago
Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: 11 months ago
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