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Assembled.com VS Bot Analytics

Compare Assembled.com VS Bot Analytics and see what are their differences

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The platform for exceptional customer service at scale. featured
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Assembled.com logo Assembled.com

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Bot Analytics logo Bot Analytics

Bot Analytics is a conversational analytics tool that helps chatbot owners to improve human-to-bot communication. Identify bottlenecks, filter conversations, and understand engagement.
Not present
  • Bot Analytics Landing page
    Landing page //
    2023-10-05

Assembled.com videos

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Announcing new features: Team Performance

Bot Analytics videos

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Bot Analytics Dashboard

More videos:

  • Review - Understanding Bot Analytics

Category Popularity

0-100% (relative to Assembled.com and Bot Analytics)

Assembled.com

Bot Analytics

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Customer Support
100 100%
Customer Support
0% 0
Reporting Platform
0 0%
Reporting Platform
100% 100

User comments

Share your experience with using Assembled.com and Bot Analytics. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Assembled.com seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assembled.com mentions (1)

  • Ask HN: Who is hiring? (April 2024)
    Assembled (https://assembled.com/) | San Francisco, CA | Software engineer -- AI & New Products We're hiring a frontend focused engineer to join our New Products Team. You'd be one of the first engineers working on our AI product that assists customer support agents and automates common workflows. You'd report into me (CTO & Co-founder) and would get to shape the early stages of development on the product. Read... - Source: Hacker News / about 1 month ago

Bot Analytics mentions (0)

We have not tracked any mentions of Bot Analytics yet. Tracking of Bot Analytics recommendations started around Mar 2021.

What are some alternatives?

When comparing Assembled.com and Bot Analytics, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry

injixo - injixo is a cloud-based workforce management software for call centers.

SAP Crystal Reports - SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

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