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Aspect Prophecy VS NICE inContact

Compare Aspect Prophecy VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
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Aspect Prophecy logo Aspect Prophecy

Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Aspect Prophecy Landing page
    Landing page //
    2023-04-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Aspect Prophecy videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Aspect Prophecy and NICE inContact)

Aspect Prophecy

NICE inContact

Communication
7 7%
Communication
93% 93
Enterprise Communication
9 9%
Enterprise Communication
91% 91
Call Center Software
10 10%
Call Center Software
90% 90
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aspect Prophecy and NICE inContact

Aspect Prophecy Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Aspect Prophecy and NICE inContact, you can also consider the following products

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Avaya Voice Portal - Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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