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Asklayer VS SessionStack

Compare Asklayer VS SessionStack and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Asklayer logo Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.

SessionStack logo SessionStack

Record and replay web app issues. See them the way they happened to end users.
  • Asklayer Get more answers and better data
    Get more answers and better data //
    2024-03-21
  • Asklayer Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys
    Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys //
    2024-03-21
  • Asklayer Segment users easily based on their answers
    Segment users easily based on their answers //
    2024-03-21
  • Asklayer Easy drag and drop builder with skip logic
    Easy drag and drop builder with skip logic //
    2024-03-21
  • Asklayer Pro reporting available for every survey
    Pro reporting available for every survey //
    2024-03-21
  • SessionStack Landing page
    Landing page //
    2022-01-20

Asklayer features and specs

  • User-Friendly Interface
    AskLayer provides a clean and intuitive interface that is easy to navigate, making it accessible for users with varying levels of technical expertise.
  • Comprehensive Feature Set
    The platform offers a wide range of features, including note-taking, task management, and collaborative tools, which enhance productivity and organization.
  • Integration Capabilities
    AskLayer can integrate with several other tools and platforms, enabling seamless workflow and data synchronization between different applications.
  • Real-Time Collaboration
    AskLayer allows multiple users to collaborate on the same projects in real time, facilitating teamwork and efficient project management.
  • Data Security
    The platform prioritizes data security with strong encryption and privacy measures to protect user data from unauthorized access.

SessionStack features and specs

  • User Behavior Insights
    SessionStack provides detailed session replays that help understand user behavior and identify issues faced by users in real-time.
  • Error Diagnostics
    The tool captures technical details such as JavaScript errors, failed network requests, and performance metrics, aiding in quick diagnostics and issue resolution.
  • Easy Integration
    SessionStack integrates seamlessly with various frameworks and platforms, making it easy to embed and start capturing sessions without extensive setup.
  • Improved Customer Support
    By enabling support teams to view exact user sessions, it helps in providing accurate and efficient solutions to customer issues.
  • Collaborative Features
    The platform allows team collaboration by sharing session links, adding annotations, and commenting directly on replays, enhancing communication between team members.

Possible disadvantages of SessionStack

  • Privacy Concerns
    Capturing user sessions can raise privacy issues, particularly regarding the handling of sensitive user data, which requires stringent compliance with data protection regulations.
  • Performance Overhead
    Integrating SessionStack may introduce some performance overhead, potentially affecting page load times or the responsiveness of the application.
  • Pricing
    For smaller businesses or startups, the cost of SessionStack can be a significant investment, and the pricing might be on the higher side compared to alternative solutions.
  • Complexity in Setup
    Although SessionStack aims for easy integration, some users may find initial setup and configuration complex, particularly when dealing with advanced features.
  • Data Storage and Security
    Storing user session data securely requires robust security measures, and any breaches could have serious implications, making data storage and security a critical consideration.

Analysis of SessionStack

Overall verdict

  • Overall, SessionStack is a reliable tool for developers and product teams who are looking to improve the usability and performance of their web applications. Its comprehensive set of features and ease of use make it a strong contender in the session replay and monitoring space.

Why this product is good

  • SessionStack is considered good because it offers a robust set of features for monitoring web application performance and user interactions. It provides real-time and historical insights into user sessions, which can help developers identify, reproduce, and fix issues efficiently. The tool seamlessly integrates with various frameworks and supports multiple platforms, making it versatile. Additionally, it offers features like session replay, error tracking, and performance monitoring, which are valuable for enhancing user experience and debugging applications.

Recommended for

    SessionStack is recommended for web developers, product managers, UX designers, and support teams who need detailed insights into user behavior and application performance. It is particularly useful for teams that prioritize user experience and need to quickly diagnose and resolve frontend issues.

Asklayer videos

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SessionStack videos

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Get notified about critical errors, review and replay them with SessionStack

More videos:

  • Review - Replaying an application crash with SessionStack

Category Popularity

0-100% (relative to Asklayer and SessionStack)

Asklayer

SessionStack

Customer Feedback
100 100%
Customer Feedback
0% 0
User Experience
0 0%
User Experience
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

Questions and Answers

As answered by people managing Asklayer and SessionStack.

What's the story behind your product?

Asklayer's answer

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Asklayer and SessionStack

Asklayer Reviews

  1. ShopifyPros
    Using this on 3x of my clients sites

    It's flexible and does most things well. Support is amazing, they even added a feature for me!

    👍 Pros:    Branching and skip logic|Lightweight|Great customer support|Detailed reports|Bulk export
    👎 Cons:    None
  2. melbourneGuy
    Fantastic UX, best response rate out of tested tools.

    Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.

    👍 Pros:    Easy user interface|Great user experience|Highly customizable|Great customer support|Generates good responses|Just great!!!|Detailed reports|Reasonable pricing|Easy integration|Clear and intuitive dashboard
    👎 Cons:    None so far
  3. hridoy78

SessionStack Reviews

We have no reviews of SessionStack yet.
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What are some alternatives?

When comparing Asklayer and SessionStack, you can also consider the following products

Ask User - User surveys without stress

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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