Software Alternatives, Accelerators & Startups

Ask.fm VS Document360

Compare Ask.fm VS Document360 and see what are their differences

Ask.fm logo Ask.fm

Curious? Just ask! Openly or anonymously.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • Ask.fm Landing page
    Landing page //
    2023-09-12
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

Ask.fm

Website
ask.fm
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Ask.fm features and specs

No features have been listed yet.

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Ask.fm videos

Ask.FM Parent Review

More videos:

  • Demo - What is Ask.FM? (Explanation and Demonstration)

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to Ask.fm and Document360)
Social Networks
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Social & Communications
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ask.fm and Document360

Ask.fm Reviews

We have no reviews of Ask.fm yet.
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Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Ask.fm should be more popular than Document360. It has been mentiond 70 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ask.fm mentions (70)

  • Abridged History of Amber and the Cats
    Amber went to Twitter and ask.fm to say that Rafe was lying and "absolutely insane." She continued to say that she had SO MANY screenshots that prove Rafe was neglectful and batshit crazy, but when asked to share them, never did. Amber's clapbacks after she snapped and was going to upload the video:. Source: 8 months ago
  • What was everyone's high school experience like with phones/phone addiction around you?
    I'm 22F, I graduated high school in 2018. The world just felt different then, I feel that phone/social media addiction was not NEARLY as present back then, as we really only had snapchat, Instagram, and ask.fm that were cool in my grade at least. Source: 8 months ago
  • Which humanoid Legendary Lord is physically strongest?
    Settra fighting Kholek is not in the actual published End Times material. It's just something from Josh Reynolds' ask.fm, and GW's official stance is that everything outside of the published material is not canon. Source: 11 months ago
  • LOL. Science can easily become cultish compared to religion? What a freaking moron
    There was a time during Jacobs ask.fm days where he constantly talked like this. His thing was Alan Watts and ego. It just runs in the family. Source: 11 months ago
  • ASK.fm won't delete my embarrassing account I created at 13
    I contacted ASK.fm support to delete an account I created and never touched when I was 13, (I'm 22 now) and they won't delete it because I have forgotten the email and username associated with the account. Source: 11 months ago
View more

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 12 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
View more

What are some alternatives?

When comparing Ask.fm and Document360, you can also consider the following products

Whisper.sh - Whisper is the best place to express yourself online. Connect with likeminded individuals and discover the unseen world around you.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

The Answer Bank - The Answer Bank is the UK’s leading question-and-answer site.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Ask Me Help Desk - Ask Me Help Desk is a question-and-answer site.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.