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Ariba VS ManageEngine ServiceDesk Plus

Compare Ariba VS ManageEngine ServiceDesk Plus and see what are their differences

Ariba logo Ariba

Ariba is a software and information technology services platform providing companies with collaborative business commerce solutions.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • Ariba Landing page
    Landing page //
    2023-09-22
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

Ariba features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Ariba videos

SAP Ariba 2017 in review

More videos:

  • Tutorial - The Dyson Airwrap 🤩 - REVIEW & TUTORIAL | ARIBA PERVAIZ
  • Tutorial - Dyson Styling Set & Airwrap Beachwave - REVIEW & HAIR TUTORIAL | ARIBA PERVAIZ

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to Ariba and ManageEngine ServiceDesk Plus)
Small Business
100 100%
0% 0
Help Desk
0 0%
100% 100
Accounting
100 100%
0% 0
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ariba and ManageEngine ServiceDesk Plus

Ariba Reviews

Top 17 Best Contract Management Software for Small Business
Ariba Network and SAP Ariba procurement software to collaborate more effectively on contract management, financial supply chain management & much more.
Source: cllax.com
11 Best Contract Lifecycle Management (CLM) Software (2022)
SAP Ariba specializes in creating core templates and unified terms so that repeatable, consistent conditions help buyers and suppliers save time and reduce errors.
Source: whatfix.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

What are some alternatives?

When comparing Ariba and ManageEngine ServiceDesk Plus, you can also consider the following products

Precoro - Precoro is a robust procure-to-pay system for your business. Automated purchasing, simple sourcing and spend analytics — all in one easy-to-use platform!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Procurify - Reinvent the way organizations spend to make the purchasing process more accessible, manageable and convenient.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website