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Arena.im VS Salesforce Service Cloud

Compare Arena.im VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Arena.im logo Arena.im

Arena.im is the world’s leading liveblog platform. Curate social content, cross-post to Facebook and Twitter, layout customization, live chat, comments, moderation, team collaboration, analytics, mobile ready, SEO friendly and mobile app.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Arena.im Landing page
    Landing page //
    2023-06-27
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Arena.im videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Arena.im and Salesforce Service Cloud)

Arena.im

Salesforce Service Cloud

Blogging Platform
100 100%
Blogging Platform
0% 0
Help Desk
0 0%
Help Desk
100% 100
Blogging
100 100%
Blogging
0% 0
Customer Support
0 0%
Customer Support
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Arena.im and Salesforce Service Cloud

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Arena.im and Salesforce Service Cloud, you can also consider the following products

Live Blog - Live Blog is an open source blogging platform for moment-by-moment live coverage of breaking news, made for professional journalists.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Live Center - Live Center helps news and media companies cover events and breaking news in live feeds. Create Live Blogs with engaging content, interact with your audience, and customize feeds to strengthen your brand.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Engagespot - Engagespot is the easiest way to build your product's multi-channel notification infrastructure. Deliver In-App, Email, Push, SMS, WhatsApp and chat notifications from your app to your users with a single API.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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