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ArcTitan VS Jira Service Desk

Compare ArcTitan VS Jira Service Desk and see what are their differences

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The platform for exceptional customer service at scale. featured
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ArcTitan logo ArcTitan

ArcTitan email archiving provides businesses with instant data encryption. Compliant fast, powerful, affordable and Office365 enabled. ArcTitan saves, indexes emails and enables you to search all the internal and external emails.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ArcTitan Landing page
    Landing page //
    2023-05-25

ArcTitan is an email archiving product which allows users to securely archive your organisations emails and simply retrieve these archived emails. Email Archiving in the Cloud. ArcTitan has seamless integration with Office 365 and significantly enhances email search and storage functionality. ArcTitan provides massive cost and time savings, and is easy to use. ArcTitan helps with GDPR compliance and provides 100% protection against data loss. Try a free trial of ArcTitan today, including free support.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ArcTitan videos

+ Add

Email Archiving Demo of ArcTitan from TitanHQ

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ArcTitan and Jira Service Desk)

ArcTitan

Jira Service Desk

Email Archiving
100 100%
Email Archiving
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Management
100 100%
Email Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ArcTitan and Jira Service Desk

ArcTitan Reviews

We have no reviews of ArcTitan yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing ArcTitan and Jira Service Desk, you can also consider the following products

Cryoserver - Cryoserver is an all-in-one email archiving solution that empowers you to preserve your email in a tamper-evident archive, making you transform your data into a useful archive for everyday use.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

MailArchiva - MailArchiva is an email archiving, email compliance, and e-Discovery enterprise server.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ArcMail - ArcMail is a technology innovator and leader with thousands of customers all around the world, offering multiple solutions to protect enterprise information or email management.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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