ArcTitan is an email archiving product which allows users to securely archive your organisations emails and simply retrieve these archived emails. Email Archiving in the Cloud. ArcTitan has seamless integration with Office 365 and significantly enhances email search and storage functionality. ArcTitan provides massive cost and time savings, and is easy to use. ArcTitan helps with GDPR compliance and provides 100% protection against data loss. Try a free trial of ArcTitan today, including free support.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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