Software Alternatives & Reviews

Aprika Mercury SMS VS NICE inContact

Compare Aprika Mercury SMS VS NICE inContact and see what are their differences

Aprika Mercury SMS logo Aprika Mercury SMS

See Mercury SMS - the 2 Way SMS Message App for Salesforce. Send and receive text messages to customers, team menbers or contact groups. Mercury includes Bulk Messaging and Scheduled SMS Delivery. Take control of Business Messaging - See How.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Aprika Mercury SMS Landing page
    Landing page //
    2023-08-24
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Aprika Mercury SMS videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Aprika Mercury SMS and NICE inContact)
Communication
9 9%
91% 91
SMS Marketing
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Cloud Business Telephony
100 100%
0% 0

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Reviews

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Aprika Mercury SMS Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Aprika Mercury SMS and NICE inContact, you can also consider the following products

DialMyCalls - The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Signal Vine - Signal Vine is a texting solution that gives higher education institutions the power to boost enrollment, retention, and graduation rates through messaging.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Mobile Text Alerts - Login to your Mobile Text Alerts account to send SMS text messages, MMS messages. Forgot your password? Use our forgotten password tool to quickly recover your password.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.