Software Alternatives, Accelerators & Startups

Approximated VS Jira Service Desk

Compare Approximated VS Jira Service Desk and see what are their differences

Approximated logo Approximated

Reliably automate custom domains at scale with SSL for SAAS, marketplaces, platform, and web apps

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Approximated Landing page
    Landing page //
    2023-11-26

Easy to setup, simple to automate

Approximated treats convenience and simplicity as a first class citizen, going the extra mile to make every step as easy as possible to integrate.

How it works

Approximated creates a dedicated cluster just for you, with edge servers in regions all over the world. These proxy traffic for custom domains to your app at any scale with incredibly low latency.

  1. Create your dedicated cluster Approximated spins up a dedicated cluster, with nodes distributed globally. Traffic is automatically routed through the region nearest users for lightning fast response times. All you need to do is name it.

  2. Call the API, or use the dashboard Connecting a custom domain takes one API call to Approximated. Or, use the dashboard to do the same thing any time. The dashboard will even show you what that would look like as an API call.

  3. Point the domain(s) All that's needed is one DNS A record pointed at your cluster's dedicated IP address. Approximated will automatically create and manage SSL certificates for every domain.

Managed & maintained for you

Convenience isn't enough when it comes to handling custom domains in production - everything needs to be rock solid and reliable.

Approximated has constant monitoring, globally distributed servers, and automatically self-healing clusters so that it's ultra reliable.

Sophisticated monitoring at every level

Approximated is always monitoring the SSL status, DNS resolution, proxy hit status, and more for every domain. No external monitoring or infrastucture required - Approximated includes this for free.

Self-healing clusters with intelligent routing

Frequent health checks for every region of your cluster allow Approximated to find and heal any potentials issues before you or your users run into them. Traffic is automatically be routed to the nearest working region during any repairs to avoid any downtime.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Approximated

$ Details
paid Free Trial $10.0 / Monthly ($10 minimum, 10 cents per custom domain, volume discounts)
Release Date
2021 March

Approximated features and specs

  • Dedicated clusters: Yes
  • Dedicated IPv4 per cluster: Yes
  • Globally distributed cluster nodes for low latency: Yes
  • Automatic SSL certificate provisioning/renewal: Yes
  • Automatic monitoring: Yes
  • Unlimited custom domains: Yes
  • Unlimited target hosts/servers/origins: Yes

Jira Service Desk features and specs

No features have been listed yet.

Approximated videos

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Approximated and Jira Service Desk)
IaaS
100 100%
0% 0
Help Desk
0 0%
100% 100
SSL Certificates
100 100%
0% 0
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing Approximated and Jira Service Desk.

What makes your product unique?

Approximated's answer

Approximated makes it extremely easy to add a custom domains feature to any web app, SAAS, marketplace, or platform.

Often, companies can be integrated and live within a few days or less. It's very cost effective, making use of economies of scale and expertise to offer a complete solution at a tiny fraction of the cost to build the same features in house.

Why should a person choose your product over its competitors?

Approximated's answer

Approximated is both easier to integrate, and more cost effective than competitors.

It offers all of the features you care about without building in the cost of those that you don't:

  • Hours or days to integrate, instead of weeks or months
  • You can start small, at a very low price
  • You can scale up to any size without any extra steps
  • You get automatic volume discounts as you scale up, instead of being forced into various enterprise agreements
  • Talk to real developers on staff instead of sales people, if you want
  • Your cluster is dedicated only to you, instead of shared with everyone else like competitors

How would you describe your primary audience?

Approximated's answer

Startups, Scale-ups, dev teams, and devops teams who want to get a custom domains feature launched this week, with rock solid reliability and genuine developer support.

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Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Approximated and Jira Service Desk, you can also consider the following products

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SaaS Custom Domains - The easiest solution for offering branded custom domains and white-labelling to your customers. Secure, reliable, and scalable.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Entri - Entri is the API for custom domains. We make it easy for your application to connect, secure, sell, and power custom domains.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.