Software Alternatives, Accelerators & Startups

AppOptics VS Usersnap

Compare AppOptics VS Usersnap and see what are their differences

AppOptics logo AppOptics

Application performance management and infrastructure monitoring.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • AppOptics Landing page
    Landing page //
    2023-08-03
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

AppOptics features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

AppOptics videos

How to Get Started Using AppOptics

More videos:

  • Review - AppOptics Onboarding: Dashboards
  • Review - AppOptics Onboarding: Infrastructure Monitoring

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to AppOptics and Usersnap)
Log Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AppOptics and Usersnap

AppOptics Reviews

8 Dynatrace Alternatives to Consider in 2021
Development teams can rely on SolarWinds to provide many tools to support them. AppOptics is one of the services and tools, which is an APM tool. It is SaaS-based and focused on hybrid and cloud-native IT environments.
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
AppOptics is the latest Saas based software Platform from Solarwinds that integrates Application, Infrastructure and server monitoring into one seamless, centralized platform. AppOptics gives you real-time visibility into your Applications, along with tracing issues and bottlenecks to quickly Visualize how they are affecting performance.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AppOptics mentions (0)

We have not tracked any mentions of AppOptics yet. Tracking of AppOptics recommendations started around Mar 2021.

Usersnap mentions (4)

What are some alternatives?

When comparing AppOptics and Usersnap, you can also consider the following products

logit.io - Logit.io provides complete observability of logs, metrics and traces. The platform also offers alerting & monitoring, as well as Prometheus, OpenSearch & Grafana. Ingest any type of data to see real-time insights about your applications and services

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Marker.io - Visual feedback and bug reporting tool for websites

Plumbr - Plumbr is an application performance platform that provides insights to users on the performance of their applications.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!