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AnswerDash VS HelpDocs

Compare AnswerDash VS HelpDocs and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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AnswerDash logo AnswerDash

AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • AnswerDash Landing page
    Landing page //
    2023-02-01
  • HelpDocs Landing page
    Landing page //
    2023-05-07

AnswerDash videos

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AnswerDash CLV and EVA Review

More videos:

  • Review - AnswerDash CLV and EVA Review
  • Review - AnswerDash Explainer

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to AnswerDash and HelpDocs)

AnswerDash

HelpDocs

Customer Support
23 23%
Customer Support
77% 77
Help Desk
100 100%
Help Desk
0% 0
Customer Service
17 17%
Customer Service
83% 83
Web Portals
100 100%
Web Portals
0% 0

User comments

Share your experience with using AnswerDash and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AnswerDash mentions (0)

We have not tracked any mentions of AnswerDash yet. Tracking of AnswerDash recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing AnswerDash and HelpDocs, you can also consider the following products

Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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