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AngularJS VS SolarWinds Service Desk

Compare AngularJS VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AngularJS logo AngularJS

AngularJS lets you extend HTML vocabulary for your application. The resulting environment is extraordinarily expressive, readable, and quick to develop.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • AngularJS Landing page
    Landing page //
    2022-04-15
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

AngularJS features and specs

  • Two-way data binding
    AngularJS's two-way data binding feature synchronizes data between the model and the view components, reducing the amount of boilerplate code required for data manipulation and improving ease of use.
  • Dependency Injection
    The built-in dependency injection mechanism in AngularJS facilitates better organization and management of services, making the code more modular, testable, and reusable.
  • Modular Development
    AngularJS allows developers to break down applications into modules. This modular approach helps in better code organization, easier maintenance, and parallel development.
  • Community and Ecosystem
    Backed by Google, AngularJS has a large and active community. This extensive support system provides a wealth of resources, plugins, and third-party tools that can facilitate the development process.
  • Directives
    Directives in AngularJS allow developers to extend HTML with new attributes and elements, enabling the creation of custom and reusable components with ease.
  • MVVM Architecture
    The Model-View-ViewModel (MVVM) architecture promotes the separation of concerns, allowing developers to work on different parts of the application without interfering with each other.

Possible disadvantages of AngularJS

  • Performance Issues
    AngularJS's two-way data binding can induce performance issues in large applications due to the constant checking and updating of the binding, which can impact the overall application speed.
  • Steep Learning Curve
    The complexity of AngularJS, with its various concepts such as directives, dependency injection, and MVVM architecture, can present a steep learning curve for new developers.
  • Migration Challenges
    Migrating from AngularJS to newer versions like Angular (2+), which are fundamentally different, poses significant challenges and often requires a complete codebase rewrite.
  • Verbose Code
    AngularJS's syntax can sometimes lead to verbose and complicated code, which can be difficult to read and maintain, especially for large-scale applications.
  • Limited Mobile Support
    Despite its strengths, AngularJS does not offer the same level of performance optimization for mobile applications, making it less ideal for mobile-first development compared to some other frameworks.
  • Legacy Framework
    AngularJS is considered a legacy framework with a focus shifted towards Angular (2+). As a result, it receives fewer updates and less community attention compared to newer frameworks.

SolarWinds Service Desk features and specs

  • User-Friendly Interface
    The SolarWinds Service Desk offers a clean and intuitive interface that makes it easy for both technicians and end-users to navigate and utilize. The dashboard provides clear visualizations of ticket statuses, department performance, and service requests.
  • Comprehensive Ticketing System
    The platform's ticketing system is robust and allows for easy classification, prioritization, and automation of service requests. It supports various ticket types and integrates seamlessly with email to streamline issue tracking.
  • Customization Options
    SolarWinds Service Desk allows extensive customization to adapt the platform to the specific needs of different organizations. Users can define their workflows, custom fields, and business rules to suit their unique processes.
  • Automated Workflows
    The service desk includes automation features that enhance efficiency by automatically routing tickets, sending notifications, and performing routine tasks without manual intervention.
  • Integration Capabilities
    SolarWinds Service Desk integrates with a variety of other systems, such as Active Directory, Slack, and Google Workspace, among others, enhancing its interoperability within an IT ecosystem.

Possible disadvantages of SolarWinds Service Desk

  • Cost
    For small to mid-sized businesses, the cost of SolarWinds Service Desk can be relatively high compared to some other service desk solutions available in the market.
  • Complex Setup
    The initial setup and configuration can be complex and time-consuming, often requiring dedicated IT resources to fully implement and customize the system according to organizational needs.
  • Learning Curve
    Despite its user-friendly interface, the service desk has a steep learning curve for some of its more advanced features and customizations, which can necessitate additional training for staff.
  • Occasional Performance Issues
    Some users have reported occasional performance issues, such as slow loading times and lag, particularly during peak usage periods or when managing a large volume of tickets.
  • Limited Mobile Functionality
    While there is a mobile version of SolarWinds Service Desk, it lacks some of the advanced functionalities available in the desktop version, which can hinder productivity for users who primarily rely on mobile devices.

Analysis of SolarWinds Service Desk

Overall verdict

  • Overall, SolarWinds Service Desk is a solid choice for organizations looking for a reliable ITSM tool. It is well-suited for businesses of various sizes and offers a good balance of functionality, usability, and support. However, it's important to assess specific organizational needs and explore user reviews and demos before making a final decision.

Why this product is good

  • SolarWinds Service Desk is widely regarded as a comprehensive IT service management solution. It offers features like incident management, problem management, change management, and asset management, making it suitable for organizations that need a robust tool for managing IT services. Its ease of use, customization capabilities, and integration options further enhance its appeal. Additionally, the platform provides analytics and reporting features that help in tracking KPIs and improving service delivery.

Recommended for

    SolarWinds Service Desk is recommended for mid-sized to large organizations that require a comprehensive ITSM solution. It is ideal for businesses looking to enhance their IT operations with a focus on improving service delivery, collaboration, and asset management. It's also good for teams that need a tool that integrates well with other systems and provides insights through robust reporting.

AngularJS videos

+ Add

What Is AngularJS

More videos:

  • Review - AngularJS Fundamentals In 60-ish Minutes

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to AngularJS and SolarWinds Service Desk)

AngularJS

SolarWinds Service Desk

Javascript UI Libraries
100 100%
Javascript UI Libraries
0% 0
Help Desk
0 0%
Help Desk
100% 100
JavaScript Framework
100 100%
JavaScript Framework
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using AngularJS and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AngularJS and SolarWinds Service Desk

AngularJS Reviews

Top JavaScript Frameworks in 2025
AngularJS is an open-source framework used for developing web applications. Google developed it and made it open-source in 2010. It is one of the top choices of developers when it comes to building web applications using JavaScript. Hire web developers from SolGuruz and allow us to help you build white-label solutions.
Source: solguruz.com
20 Next.js Alternatives Worth Considering
Yes, Angular Universal provides server-side rendering capabilities for Angular applications. This tool allows Angular apps to benefit from SSR, improving performance and SEO by rendering pages on the server before sending them to the client.
Source: tms-outsource.com
The 20 Best Laravel Alternatives for Web Development
NestJS is a Node.js framework that’s inspired by Angular, and guess what? It’s written in TypeScript. Building with Typescript is like you’re navigating with the stars. It’s all about sturdy architecture, a server-side framework that enjoys the scripting superness while piling on extra sturdiness.
Source: tms-outsource.com
Top 9 best Frameworks for web development
The best frameworks for web development include React, Angular, Vue.js, Django, Spring, Laravel, Ruby on Rails, Flask and Express.js. Each of these frameworks has its own advantages and distinctive features, so it is important to choose the framework that best suits the needs of your project.
Source: www.kiwop.com
9 Best JavaScript Frameworks to Use in 2023
Angular.js is a powerful JavaScript-based web development framework. It has been designed to make web development more efficient and easy to use. Angular.js is based on the Model-View-Controller (MVC) architecture, which makes it easy to develop dynamic web applications. It also provides many features that make web development more efficient, such as data binding, dependency...
Source: ninetailed.io

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, AngularJS seems to be more popular. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AngularJS mentions (50)

  • Between Diapers and Development – How My Blog Came to Life with Eleventy
    To maximize learning, I could choose something new. Normally, I consider that a valid reason. But given my limited time, that wasn't a priority for me. Another criterion could be long-term viability: Is there a large core team and an active community? Well, who still remembers AngularJS? From Google? And didn’t Facebook/Meta start Jest? I wouldn’t rely too much on that. - Source: dev.to / about 2 months ago
  • 11 Quick and Easy Tips for Optimizing AngularJS Performance
    AngularJS is an open-source JavaScript framework that developers use to build frontend applications. It comes with modular support, an extensive community, and all the tools that help develop and manage dynamic frontend web apps. - Source: dev.to / 5 months ago
  • Angular Tutorial: Host Element Binding
    Ok, what we'll use now is something that existed back in the day, after we switched from AngularJS to Angular 2 or modern Angular. We'll use the old/new host property on the component decorator. - Source: dev.to / 11 months ago
  • ⏰ It’s time to talk about Import Map, Micro Frontend, and Nx Monorepo
    Just to give you more context, I led the migration of several AngularJS applications to the newer Angular Framework. My client finally decided to make that move following the AngularJS deprecation announcement (stay up to date please 🙏)️. - Source: dev.to / about 1 year ago
  • JS Toolbox 2024: Essential Picks for Modern Developers Series Overview
    The next post in the series provides a thorough comparison of popular frameworks like React, Vue, Angular, and Svelte, focusing on their unique features and suitability for different project types. - Source: dev.to / about 1 year ago
View more

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing AngularJS and SolarWinds Service Desk, you can also consider the following products

Vue.js - Reactive Components for Modern Web Interfaces

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

React - A JavaScript library for building user interfaces

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ember.js - A JavaScript framework for creating ambitious web apps

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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