Software Alternatives & Reviews

Ameyo Mobile Call Center Solution VS Five9

Compare Ameyo Mobile Call Center Solution VS Five9 and see what are their differences

Ameyo Mobile Call Center Solution logo Ameyo Mobile Call Center Solution

Industry's First Mobile Call Center Solution to help the contact center agents work from home using only their smartphones and internet connection.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Ameyo Mobile Call Center Solution Landing page
    Landing page //
    2023-09-10

Ameyo Mobile Call Center Software is an enterprise-level mobile application with complete call center features to allow the contact center agents to work from home with zero infrastructure and using just a Smartphone and internet connection. With Ameyo Mobile Agent application powered by comprehensive reporting and monitoring tools, the supervisors can easily monitor the KPIs and agents’ performance remotely in real-time as well as getting the reports for the same. Since all the data - call recordings, note, dispositions, etc are stored on the server and not on the agent’s phone, there are complete data protection and security. Below are some of the key highlights of the capabilities that the application has to offer:

-High Call Quality with WebRTC -Dialers - Predictive, Preview and Progressive -CTI integration to view customer details -Agent self-monitoring -Remote Performance and KPI monitoring by supervisor

  • Five9 Landing page
    Landing page //
    2023-05-12

Ameyo Mobile Call Center Solution features and specs

  • Easy to Set-up and use: Intuitive UI
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Integrations: Yes
  • Mobile prioritized UI: Responsive design optimized for mobile devices

Five9 features and specs

No features have been listed yet.

Ameyo Mobile Call Center Solution videos

Ameyo Mobile Call Center Solution

More videos:

  • Demo - Ameyo Mobile Agent App Demo Video

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Ameyo Mobile Call Center Solution and Five9)
VoIP
6 6%
94% 94
Communication
2 2%
98% 98
Enterprise Communication
0 0%
100% 100
Remote Support
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ameyo Mobile Call Center Solution and Five9

Ameyo Mobile Call Center Solution Reviews

We have no reviews of Ameyo Mobile Call Center Solution yet.
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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ameyo Mobile Call Center Solution mentions (0)

We have not tracked any mentions of Ameyo Mobile Call Center Solution yet. Tracking of Ameyo Mobile Call Center Solution recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Ameyo Mobile Call Center Solution and Five9, you can also consider the following products

Servetel.in - Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs