Ameyo Mobile Call Center Software is an enterprise-level mobile application with complete call center features to allow the contact center agents to work from home with zero infrastructure and using just a Smartphone and internet connection. With Ameyo Mobile Agent application powered by comprehensive reporting and monitoring tools, the supervisors can easily monitor the KPIs and agents’ performance remotely in real-time as well as getting the reports for the same. Since all the data - call recordings, note, dispositions, etc are stored on the server and not on the agent’s phone, there are complete data protection and security. Below are some of the key highlights of the capabilities that the application has to offer:
-High Call Quality with WebRTC -Dialers - Predictive, Preview and Progressive -CTI integration to view customer details -Agent self-monitoring -Remote Performance and KPI monitoring by supervisor
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Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago
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