Ameyo Mobile Call Center Software is an enterprise-level mobile application with complete call center features to allow the contact center agents to work from home with zero infrastructure and using just a Smartphone and internet connection. With Ameyo Mobile Agent application powered by comprehensive reporting and monitoring tools, the supervisors can easily monitor the KPIs and agents’ performance remotely in real-time as well as getting the reports for the same. Since all the data - call recordings, note, dispositions, etc are stored on the server and not on the agent’s phone, there are complete data protection and security. Below are some of the key highlights of the capabilities that the application has to offer:
-High Call Quality with WebRTC -Dialers - Predictive, Preview and Progressive -CTI integration to view customer details -Agent self-monitoring -Remote Performance and KPI monitoring by supervisor
Do you know an article comparing Ameyo Mobile Call Center Solution to other products?
Suggest a link to a post with product alternatives.
This is an informative page about Ameyo Mobile Call Center Solution. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.