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Five9 VS Asterisk

Compare Five9 VS Asterisk and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk logo Asterisk

An open source telephony switching and private branch exchange service for Linux.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Asterisk Landing page
    Landing page //
    2021-08-01

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Asterisk videos

+ Add

Asterisk Knee Braces Review

More videos:

  • Review - The Asterisk War Anime Review
  • Review - The Asterisk War Sucks [Part 1]

Category Popularity

0-100% (relative to Five9 and Asterisk)

Five9

Asterisk

Communication
59 59%
Communication
41% 41
Enterprise Communication
46 46%
Enterprise Communication
54% 54
VoIP
35 35%
VoIP
65% 65
Call Center Software
100 100%
Call Center Software
0% 0

User comments

Share your experience with using Five9 and Asterisk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Asterisk

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Asterisk Reviews

We have no reviews of Asterisk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Asterisk should be more popular than Five9. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Asterisk mentions (4)

  • Trouble configuring asterix for home pbx with IP phone
    Retrieve the official files from asterisk.org, extract and change directories. Source: 10 months ago
  • SIP server installation
    Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: almost 2 years ago
  • Looking for a Simple Texting Service
    Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 2 years ago
  • Phone Scammer group's open directory
    These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: about 3 years ago

What are some alternatives?

When comparing Five9 and Asterisk, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

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