Software Alternatives & Reviews

Amazon Elastic Transcoder VS Amazon Connect

Compare Amazon Elastic Transcoder VS Amazon Connect and see what are their differences

Amazon Elastic Transcoder logo Amazon Elastic Transcoder

Amazon Elastic Transcoder is media transcoding in the cloud.

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
  • Amazon Elastic Transcoder Landing page
    Landing page //
    2023-05-02
  • Amazon Connect Landing page
    Landing page //
    2021-11-02

Amazon Elastic Transcoder videos

AWS Tutorial 38 - Amazon Elastic Transcoder

More videos:

  • Review - AWS Webcast - What's New with Amazon Elastic Transcoder

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to Amazon Elastic Transcoder and Amazon Connect)
Video
100 100%
0% 0
Communication
0 0%
100% 100
Transcription
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Social recommendations and mentions

Amazon Connect might be a bit more popular than Amazon Elastic Transcoder. We know about 8 links to it since March 2021 and only 7 links to Amazon Elastic Transcoder. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Elastic Transcoder mentions (7)

  • AV1 tool to auto compress old video files for archive
    Alternatively, if your Internet connection can handle it, you could upload your videos to a cloud service that processes them for you. For example, Amazon's AWS has a transcoding service called Elastic, which charges 3 cents per minute of video (half of that if it's lower than 720p). Might be worth the reduced time and effort for business use. Source: 11 months ago
  • Converting Video Audio To A File Using AWS?
    If you're looking for an AWS specific solution, check out Amazon Elastic Transcoder. I think it'll do what you want with a pipeline and you can do it serverless. Source: over 1 year ago
  • Cloud computing noob question(s)!
    If you use https://aws.amazon.com/elastictranscoder/ then you don’t need a computer, it’s a managed service, get your files to s3 somehow and thats it. There are some other services from other providers that can do the same too, I strongly encourage to look into that, unless you have specific encoding specs that you can’t do somewhere. Source: almost 2 years ago
  • Where should i compress the video
    However compressing on the server is the better option in case you want to generate gifs, thumbnails, and different sizes and formats of the video. A lot of big video streaming companies will use something like Amazons media convert. Source: over 2 years ago
  • Scaling node.js backend service (Help to choose perfect design pattern and tools)
    This is how I'd do it, but instead of using EC2 for step 5 I'd look into Elastic Transcoder. Source: over 2 years ago
View more

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing Amazon Elastic Transcoder and Amazon Connect, you can also consider the following products

Coconut - Coconut is a cloud video encoding solution, built for developers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zencoder - Audio and video encoding/transcoding software as a service.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

HandBrake - HandBrake allows users to easily convert video files into a wide variety of different formats.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.