Amazon Connect VS tawk.to

Amazon Connect Reviews

tawk.to Reviews

Amazon Connect mentions (8)

• Being Data-Driven is a Mindset Shift

  Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago

• GPT-Powered chatbot over the phone - Try it, and see how it was built

  Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago

• Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home

  I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago

• Gotta love the messaging

  One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago

• Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary

  1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago

tawk.to mentions (47)

• Integrate Live chat function , Visitor to post Author.

  I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 11 months ago

• WordPress store customers info getting compromised help

  Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago

• Chatbot recommendations

  I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago

• SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?

  Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago

• Best Plugin to use Whatsapp as a chatservice on your website?

  I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago