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Nexmo VS NICE inContact

Compare Nexmo VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Nexmo logo Nexmo

Nexmo is a simple two way SMS API with global reach and wholesale rates

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Nexmo Landing page
    Landing page //
    2023-10-05
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Nexmo videos

+ Add

Nexmo vs Tatango | Who's Better for SMS Marketing?

More videos:

  • Review - SendGrid, PostmarkApp and Nexmo

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Nexmo and NICE inContact)

Nexmo

NICE inContact

Communication
48 48%
Communication
52% 52
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
SMS Marketing
100 100%
SMS Marketing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nexmo and NICE inContact

Nexmo Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Nexmo, now part of the Vonage brand, is another reputable choice for SMS and phone verification services. It offers APIs that allow businesses to verify users’ phone numbers and send time-sensitive notifications securely. Nexmo’s reliable infrastructure and global coverage make it a viable alternative for businesses looking to implement verification solutions.
Source: nonvoipusapp.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Nexmo and NICE inContact, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Plivo - Plivo simplifies your customer engagement.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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