Software Alternatives & Reviews

Amazon Connect VS Influx

Compare Amazon Connect VS Influx and see what are their differences

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞

Influx logo Influx

Customer support as a service
  • Amazon Connect Landing page
    Landing page //
    2021-11-02
  • Influx Landing page
    Landing page //
    2023-10-16

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Influx videos

Influx Review ⚠️ WARNING ⚠️ DON'T GET THIS WITHOUT MY 👷 CUSTOM 👷 BONUSES!!

More videos:

  • Review - Influx Review - 🛑 STOP 🛑 The Best Influx BONUSES Available Only Through This Review 👈
  • Review - Influx Review 💥$100+ PER DAY💥BY GETTING PEOPLE TO DOWNLOAD FREE PRODUCT💥EXCLUSIVE BONUSES TO GRAB💥

Category Popularity

0-100% (relative to Amazon Connect and Influx)
Communication
100 100%
0% 0
Customer Support
38 38%
62% 62
Enterprise Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Amazon Connect and Influx. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Connect should be more popular than Influx. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
View more

Influx mentions (2)

  • Ask HN: Who is hiring? (December 2021)
    Influx | Software Engineer | Remote | Malaysia / Indonesia | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. We build full-service customer support teams that can flex and scale monthly. Influx enables companies of all sizes to deliver consistent and high quality service 24/7. Influx is looking for experienced Ruby engineers. This is primarily a... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (August 2021)
    Influx | Software Engineer | Remote | Latin America, Mexico, Brazil, Argentina | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. # Who are we? Influx builds full-service customer support teams that can flex and scale monthly. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Amazon Connect and Influx, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Zervicio - Customer Support Services

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

79ecommerce - 79ecommerce provides eCommerce customer support services.