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Influx VS NICE inContact

Compare Influx VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Influx logo Influx

Customer support as a service

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Influx Landing page
    Landing page //
    2023-10-16
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Influx videos

+ Add

Influx Review ⚠️ WARNING ⚠️ DON'T GET THIS WITHOUT MY 👷 CUSTOM 👷 BONUSES!!

More videos:

  • Review - Influx Review - 🛑 STOP 🛑 The Best Influx BONUSES Available Only Through This Review 👈
  • Review - Influx Review 💥$100+ PER DAY💥BY GETTING PEOPLE TO DOWNLOAD FREE PRODUCT💥EXCLUSIVE BONUSES TO GRAB💥

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Influx and NICE inContact)

Influx

NICE inContact

Customer Support
21 21%
Customer Support
79% 79
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Influx and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Influx and NICE inContact

Influx Reviews

We have no reviews of Influx yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Influx seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Influx mentions (2)

  • Ask HN: Who is hiring? (December 2021)
    Influx | Software Engineer | Remote | Malaysia / Indonesia | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. We build full-service customer support teams that can flex and scale monthly. Influx enables companies of all sizes to deliver consistent and high quality service 24/7. Influx is looking for experienced Ruby engineers. This is primarily a... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (August 2021)
    Influx | Software Engineer | Remote | Latin America, Mexico, Brazil, Argentina | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. # Who are we? Influx builds full-service customer support teams that can flex and scale monthly. - Source: Hacker News / almost 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Influx and NICE inContact, you can also consider the following products

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zervicio - Customer Support Services

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

79ecommerce - 79ecommerce provides eCommerce customer support services.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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