Aloware VS PHPKB

Aloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales team and elevate your customer interactions. By offering an innovative cloud phone system, our platform ensures streamlined communication, while our state-of-the-art contact center software manages every touchpoint, ensuring consistent and effective engagement. Additionally, with our cutting-edge business texting software, reaching out to clients has never been more efficient. What sets Aloware apart is its omnichannel approach, ensuring your team captures every interaction, no matter the medium. And, for a seamless experience, easily integrate with your preferred CRM, creating a cohesive ecosystem for your business communications. Transform how you connect with Aloware.

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

1. WYSIWYG Editor with Markdown Support
2. Review & Publish
3. Category Manager
4. Document Versioning & Rollback
5. Internal Commenting (Collaboration)
6. Backup (Both Database and Assets)
7. Custom Domain Mapping (For Cloud Hosted Licenses)
8. Intelligent Knowledge Base Search
9. Design Customization and Branding
10. Multilanguage Support with Automatic Content Replication