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AloTech VS NICE inContact

Compare AloTech VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AloTech logo AloTech

Worlds 1st Google Powered Cloud Call Center. CRM/ERP Integrations, CTI, ACD, IVR, DIALER.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • AloTech Landing page
    Landing page //
    2023-10-22
  • NICE inContact Landing page
    Landing page //
    2023-10-04

AloTech videos

+ Add

About Alotech

More videos:

  • Review - AloTech Cloud Call Center Explainer

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to AloTech and NICE inContact)

AloTech

NICE inContact

Call Center Software
33 33%
Call Center Software
67% 67
Communication
3 3%
Communication
97% 97
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AloTech and NICE inContact

AloTech Reviews

Best Call Center Software: The Complete List (2020 Update)
Trusted by thousands of users, AloTech is the world's 1st Google powered call center. It provides features like voice recording, voice analytics, predictive dialer, CRM and customized reporting.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing AloTech and NICE inContact, you can also consider the following products

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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