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Allworx Verge VS PlayVox

Compare Allworx Verge VS PlayVox and see what are their differences

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Allworx Verge logo Allworx Verge

Allworx Verge is a world’s most leading business VoIP communication solution specially designed to power today’s workforce.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Allworx Verge Landing page
    Landing page //
    2023-05-14
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Allworx Verge videos

+ Add

AllWorx Verge: How to Use the Basics Functions of Your Phone System

More videos:

  • Review - Allworx Verge Phones: using bluetooth - a video from RAM Communications
  • Review - Allworx Verge Phones: sleep mode function - a video from RAM Communications

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Allworx Verge and PlayVox)

Allworx Verge

PlayVox

Communication
29 29%
Communication
71% 71
VoIP
100 100%
VoIP
0% 0
Work Management
0 0%
Work Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Allworx Verge and PlayVox, you can also consider the following products

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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