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Aljex VS Salesforce Service Cloud

Compare Aljex VS Salesforce Service Cloud and see what are their differences

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Aljex logo Aljex

Top rated TMS for freight brokers and carriers. Aljex transportation management software was built by freight brokers for freight brokers. It's easy to use, fully supported, and affordable.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Aljex Landing page
    Landing page //
    2023-08-20
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Aljex videos

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Descartes Aljex TMS for Freight Brokers

More videos:

  • Review - Aljex Vision: Creating a Shipment
  • Demo - Aljex Descartes Demo

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Aljex and Salesforce Service Cloud)

Aljex

Salesforce Service Cloud

Shipping
100 100%
Shipping
0% 0
Help Desk
0 0%
Help Desk
100% 100
ERP
100 100%
ERP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aljex and Salesforce Service Cloud

Aljex Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Aljex and Salesforce Service Cloud, you can also consider the following products

FreightPOP - FreightPOP is a mobile and web application created to fill an underserved market of SMB shippers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

KeepTruckin - KeepTruckin is a trusted fleet management software program designed for the trucking industry.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Magaya WMS - Warehouse inventory management software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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