Software Alternatives & Reviews

AlertOps VS ServiceNow

Compare AlertOps VS ServiceNow and see what are their differences

AlertOps logo AlertOps

Master the Unexpected

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • AlertOps Landing page
    Landing page //
    2023-04-12

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience.

AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand.

Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

To Learn more: https://alertops.com/

  • ServiceNow Landing page
    Landing page //
    2022-07-12

AlertOps

$ Details
freemium
Platforms
Web Windows Android iOS Google Chrome Firefox iPhone Safari Mac OSX
Release Date
2015 April

ServiceNow

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

AlertOps features and specs

  • Flexible On-Call Schedules: Yes
  • Integrate With Tools: Yes
  • Live Call Routing: Yes
  • Role-Based Security: Yes
  • Alert Aggregation: Yes
  • Enterprise Team Management: Yes
  • Enterprise Platform: Yes
  • Automatic Escalations: Yes
  • Rich Alerting: 10
  • Mobile Incident Management: 10
  • Real-Time Collaboration: Yes
  • Enterprise Reporting: Yes
  • Workflows: Yes
  • Manual Alerting: Yes
  • Heartbeat Monitoring: Yes

ServiceNow features and specs

No features have been listed yet.

AlertOps videos

Schedule a Demo

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to AlertOps and ServiceNow)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Incident Management
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AlertOps and ServiceNow

AlertOps Reviews

We have no reviews of AlertOps yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, AlertOps should be more popular than ServiceNow. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AlertOps mentions (7)

  • Anyone heard an update on IT-Nation?
    ITNation is on. Our team from AlertOps is already there for today's pre-event workshop with Vonahi Security and HumanizeIT. Drop in to learn more about the 3 companies and don't forget to visit us at booth #18.. we've got T-Shirts for everyone. Source: over 1 year ago
  • Out of hours response & escalation
    Please checkout AlertOps. It is a great alerting and incident management tool with a free trial and a free version. Source: over 1 year ago
  • Best paid service for cron jobs?
    Checkout AlertOps . The basic version is free. Source: almost 2 years ago
  • Suggestions for an app or website that can track hacks/data breaches on vendors or applications my company uses
    AlertOps is an incident management and alerting software that detects breaches and Alerts the right person at the right time and with the right information for swift response. Source: almost 2 years ago
  • Outage Notifications as Calendar Invites
    You could use an alerting tool which allows you to customize your audience, message and medium such as AlertOps. Source: about 2 years ago
View more

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing AlertOps and ServiceNow, you can also consider the following products

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

PagerDuty - Cloud based monitoring service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

VictorOps - We make on-call suck less & help teams to solve problems faster.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.