Software Alternatives & Reviews

AlertOps VS Freshservice

Compare AlertOps VS Freshservice and see what are their differences

AlertOps logo AlertOps

Master the Unexpected

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • AlertOps Landing page
    Landing page //
    2023-04-12

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience.

AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand.

Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

To Learn more: https://alertops.com/

  • Freshservice Landing page
    Landing page //
    2023-06-09

AlertOps

$ Details
freemium
Platforms
Web Windows Android iOS Google Chrome Firefox iPhone Safari Mac OSX
Release Date
2015 April

AlertOps features and specs

  • Flexible On-Call Schedules: Yes
  • Integrate With Tools: Yes
  • Live Call Routing: Yes
  • Role-Based Security: Yes
  • Alert Aggregation: Yes
  • Enterprise Team Management: Yes
  • Enterprise Platform: Yes
  • Automatic Escalations: Yes
  • Rich Alerting: 10
  • Mobile Incident Management: 10
  • Real-Time Collaboration: Yes
  • Enterprise Reporting: Yes
  • Workflows: Yes
  • Manual Alerting: Yes
  • Heartbeat Monitoring: Yes

Freshservice features and specs

No features have been listed yet.

AlertOps videos

Schedule a Demo

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to AlertOps and Freshservice)
Monitoring Tools
14 14%
86% 86
Project Management
0 0%
100% 100
Incident Management
100 100%
0% 0
Notifications And Alerting

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AlertOps and Freshservice

AlertOps Reviews

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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, AlertOps should be more popular than Freshservice. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AlertOps mentions (7)

  • Anyone heard an update on IT-Nation?
    ITNation is on. Our team from AlertOps is already there for today's pre-event workshop with Vonahi Security and HumanizeIT. Drop in to learn more about the 3 companies and don't forget to visit us at booth #18.. we've got T-Shirts for everyone. Source: over 1 year ago
  • Out of hours response & escalation
    Please checkout AlertOps. It is a great alerting and incident management tool with a free trial and a free version. Source: over 1 year ago
  • Best paid service for cron jobs?
    Checkout AlertOps . The basic version is free. Source: almost 2 years ago
  • Suggestions for an app or website that can track hacks/data breaches on vendors or applications my company uses
    AlertOps is an incident management and alerting software that detects breaches and Alerts the right person at the right time and with the right information for swift response. Source: almost 2 years ago
  • Outage Notifications as Calendar Invites
    You could use an alerting tool which allows you to customize your audience, message and medium such as AlertOps. Source: about 2 years ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing AlertOps and Freshservice, you can also consider the following products

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

PagerDuty - Cloud based monitoring service

Redmine - Flexible project management web application

VictorOps - We make on-call suck less & help teams to solve problems faster.

Basecamp - A simple and elegant project management system.