GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, Alerta seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Yes, for multiple hosts from multiple zabbix-servers on the one page. We also found the Alerta software. It looks like it was done exactly for our purposes. Https://alerta.io/. Source: about 3 years ago
Zabbix - Track, record, alert and visualize performance and availability of IT resources
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OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.
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