Software Alternatives, Accelerators & Startups

Aircall VS PiinPoint

Compare Aircall VS PiinPoint and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PiinPoint logo PiinPoint

Location analytics made simple.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • PiinPoint Landing page
    Landing page //
    2023-03-06

PiinPoint is changing the way businesses identify the best location for expansion with AI technology. Our modern day SAAS solution enables businesses to use powerful tools to search and validate locations throughout North America. We centralize a variety of datasets such as traffic, demographics, and available commercial real estate to ensure businesses can make a fast and reliable decision about their retail network.

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

PiinPoint videos

What can PiinPoint do for you?

Category Popularity

0-100% (relative to Aircall and PiinPoint)
Communication
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Location Intelligence
0 0%
100% 100

Questions and Answers

As answered by people managing Aircall and PiinPoint.

Why should a person choose your product over its competitors?

PiinPoint's answer:

PiinPoint stands out for its comprehensive data and advanced analytics, user-friendly interface with customization options, and specialization in site selection and expansion planning. These features make it a compelling choice for businesses seeking a robust location intelligence platform.

Here are a few of the benefits to consider:

  1. Comprehensive Data and Advanced Analytics: PiinPoint provides businesses with a vast and diverse dataset, coupled with advanced analytics and machine learning algorithms. This enables users to gain deep insights into demographics, consumer behavior, traffic patterns, and competition, empowering data-driven decision-making.

  2. User-Friendly Interface and Customization: PiinPoint offers a user-friendly interface that is easy to navigate, even for non-technical users. The platform allows for customized mapping and visualizations, overlaying multiple datasets, adding custom markers and labels, and applying filters. This flexibility enhances data analysis and understanding.

  3. Specialization in Site Selection and Expansion Planning: PiinPoint specializes in assisting businesses with site selection and expansion planning. Leveraging its analytics and algorithms, PiinPoint helps identify optimal locations, evaluate market potential, assess competition, and estimate performance, facilitating strategic growth and expansion.

What makes your product unique?

PiinPoint's answer:

PiinPoint is a location intelligence platform that provides unique features and capabilities that set it apart from other similar solutions. Here are some key aspects that make PiinPoint unique:

Comprehensive Location Data: PiinPoint offers a vast and comprehensive dataset comprising various location-related information, including demographics, consumer behavior, traffic patterns, competitor analysis, and more. This extensive data allows businesses to make informed decisions based on a deep understanding of their target markets.

User-Friendly Interface: PiinPoint prioritizes usability and provides a user-friendly interface that is intuitive and easy to navigate. This enables businesses to quickly access and analyze location data without requiring extensive technical expertise.

Customizable Mapping and Visualization: PiinPoint allows users to create customized maps and visualizations tailored to their specific requirements. Businesses can overlay multiple datasets, add custom markers and labels, and apply filters to highlight relevant information. This flexibility aids in better analysis and understanding of location-based insights.

Site Selection and Expansion Planning: PiinPoint specializes in assisting businesses with site selection and expansion planning. Through advanced analytics and machine learning algorithms, PiinPoint helps organizations identify optimal locations for new stores, evaluate market potential, assess competition, and estimate performance.

Data-driven Decision Making: PiinPoint empowers businesses to make data-driven decisions. By leveraging location data and analytics, companies can gain valuable insights into customer behavior, market trends, and growth opportunities. This facilitates strategic planning and helps optimize business operations.

Collaboration and Teamwork: PiinPoint offers collaborative features that enable teams to work together efficiently. Multiple users can access and contribute to projects, share insights, and collaborate in real-time, fostering better teamwork and enhancing decision-making processes.

Industry-Specific Solutions: PiinPoint caters to various industries, including retail, real estate, healthcare, hospitality, and more. The platform offers industry-specific features and insights tailored to the unique needs and challenges of each sector, enabling businesses to make location-based decisions that align with their specific objectives.

Overall, PiinPoint stands out as a comprehensive location intelligence platform that combines extensive data, user-friendly features, advanced analytics, and industry-specific solutions. It helps businesses make informed decisions, optimize their operations, and gain a competitive edge in their respective markets.

How would you describe your primary audience?

PiinPoint's answer:

PiinPoint's primary audience consists of businesses and organizations across various industries that rely on location-based insights to make informed decisions. This includes:

Retail Chains and Franchises: PiinPoint caters to retail chains and franchises looking to expand their operations and optimize store locations. It helps them identify prime locations, assess market potential, and evaluate competition to drive growth and maximize profitability.

Real Estate Developers and Property Managers: PiinPoint serves real estate developers and property managers by providing valuable location data and insights. They can use the platform to assess market demand, identify lucrative opportunities, and make informed decisions about property investments, site selection, and development.

Hospitality and Food Service Industry: PiinPoint offers solutions to hospitality businesses such as hotels, restaurants, and cafes. These businesses can leverage the platform's data and analytics to evaluate foot traffic patterns, assess the viability of potential locations, and optimize their site selection strategies.

Healthcare Providers: PiinPoint supports healthcare providers, including hospitals, clinics, and medical practices, in making informed decisions about facility locations. The platform assists in evaluating population density, demographic data, and healthcare needs, helping healthcare providers optimize their service areas and enhance accessibility.

Financial Institutions: PiinPoint provides valuable location intelligence to financial institutions, such as banks and insurance companies. These organizations can utilize the platform to evaluate market potential, assess risks, and optimize branch and ATM network locations to better serve their customers.

It's worth noting that while these industries represent PiinPoint's primary audience, the platform's capabilities can be beneficial to businesses across various sectors that rely on location-based insights for decision-making.

Who are some of the biggest customers of your product?

PiinPoint's answer:

  • LCBO
  • Parkland
  • RBI
  • TJX

What's the story behind your product?

PiinPoint's answer:

PiinPoint's Story

Jim Robeson, CEO and Co-Founder of PiinPoint, grew up working at his family’s retail store. He saw first hand the struggles his family and other businesses were facing, searching for the perfect location for their growing businesses.

These experiences helped shape the vision for PiinPoint, to provide data and insights in order to give businesses the confidence to take risks and grow their businesses. ‍ PiinPoint was founded by Jim and Adam Saunders in 2013, after meeting at the University of Waterloo. The company was accepted into the prestigious Y Combinator startup accelerator program, where the company grew and evolved. ‍ Located in Kitchener-Waterloo, Ontario Canada has grown to help hundreds of retailers supporting 55,000 retail locations across Canada, the United States and Australia.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and PiinPoint

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

PiinPoint Reviews

We have no reviews of PiinPoint yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

PiinPoint mentions (0)

We have not tracked any mentions of PiinPoint yet. Tracking of PiinPoint recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and PiinPoint, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Satago - We reinvented credit control in form of a cloud software add-on for accounting software so that...

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Square Dashboard - Real time sales data and analytics for business owners

CloudTalk - Work locally, grow globally

Vitally - Analytics and insights to drive B2B startup success 🚀