Software Alternatives, Accelerators & Startups

Aircall VS netelip

Compare Aircall VS netelip and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

netelip logo netelip

netelip offers IP telephony service and cloud-based business solutions.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • netelip Landing page
    Landing page //
    2022-12-27

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

netelip features and specs

  • Comprehensive VoIP Services
    Netelip offers a wide range of VoIP services, including cloud PBX, virtual numbers, and SIP trunking, which are suitable for both small and large businesses.
  • International Coverage
    Netelip provides international virtual numbers and services across many countries, allowing businesses to maintain a global presence.
  • Affordable Pricing
    The company offers competitive pricing plans with no hidden fees, making it accessible for businesses of various sizes.
  • Ease of Use
    Netelip’s platform is designed to be user-friendly, ensuring that businesses can set up and manage their phone systems with minimal technical expertise.
  • Customer Support
    Netelip provides robust customer support, including documentation and support teams, to assist with any technical or service queries.

Possible disadvantages of netelip

  • Limited Language Support
    While Netelip operates internationally, the primary language for support and service is Spanish, potentially posing a barrier for non-Spanish speakers.
  • Internet Dependency
    As with all VoIP services, Netelip’s performance is heavily dependent on internet quality, potentially affecting call quality in areas with poor connectivity.
  • Feature Parity
    Some users might find that Netelip’s features do not completely align with other larger VoIP providers that offer more advanced enterprise-level features.
  • Scalability Concerns
    Although suitable for small to medium businesses, some large enterprises might find scalability to be an issue compared to other larger VoIP service providers.
  • Geographical Limitations
    Despite having international coverage, there might be limitations or unavailability of services in certain geographical locations or regions.

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

netelip videos

Vídeo presentación de netelip | Operador de telefonía IP y soluciones Cloud

More videos:

  • Review - Cómo configurar paso a paso el servicio Línea SIP de netelip
  • Review - VoIP netelip: ¿Qué es la VoIP?

Category Popularity

0-100% (relative to Aircall and netelip)
Communication
95 95%
5% 5
VoIP
85 85%
15% 15
Enterprise Communication
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and netelip

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

netelip Reviews

We have no reviews of netelip yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 2 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 3 years ago

netelip mentions (0)

We have not tracked any mentions of netelip yet. Tracking of netelip recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and netelip, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Talkroute - Talkroute offers virtual phone system for growing businesses.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

CloudTalk - Work locally, grow globally

Virtual Phone Line - Virtual Phone Line is a service that provides unique virtual phone numbers for your phone line from the U.S, U.K, Canada, or 180 other countries around the world.