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CloudTalk VS netelip

Compare CloudTalk VS netelip and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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CloudTalk logo CloudTalk

Work locally, grow globally

netelip logo netelip

netelip offers IP telephony service and cloud-based business solutions.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • netelip Landing page
    Landing page //
    2022-12-27

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

netelip

Website
netelip.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

netelip features and specs

  • Comprehensive VoIP Services
    Netelip offers a wide range of VoIP services, including cloud PBX, virtual numbers, and SIP trunking, which are suitable for both small and large businesses.
  • International Coverage
    Netelip provides international virtual numbers and services across many countries, allowing businesses to maintain a global presence.
  • Affordable Pricing
    The company offers competitive pricing plans with no hidden fees, making it accessible for businesses of various sizes.
  • Ease of Use
    Netelip’s platform is designed to be user-friendly, ensuring that businesses can set up and manage their phone systems with minimal technical expertise.
  • Customer Support
    Netelip provides robust customer support, including documentation and support teams, to assist with any technical or service queries.

Possible disadvantages of netelip

  • Limited Language Support
    While Netelip operates internationally, the primary language for support and service is Spanish, potentially posing a barrier for non-Spanish speakers.
  • Internet Dependency
    As with all VoIP services, Netelip’s performance is heavily dependent on internet quality, potentially affecting call quality in areas with poor connectivity.
  • Feature Parity
    Some users might find that Netelip’s features do not completely align with other larger VoIP providers that offer more advanced enterprise-level features.
  • Scalability Concerns
    Although suitable for small to medium businesses, some large enterprises might find scalability to be an issue compared to other larger VoIP service providers.
  • Geographical Limitations
    Despite having international coverage, there might be limitations or unavailability of services in certain geographical locations or regions.

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

netelip videos

+ Add

Vídeo presentación de netelip | Operador de telefonía IP y soluciones Cloud

More videos:

  • Review - Cómo configurar paso a paso el servicio Línea SIP de netelip
  • Review - VoIP netelip: ¿Qué es la VoIP?

Category Popularity

0-100% (relative to CloudTalk and netelip)

CloudTalk

netelip

Communication
94 94%
Communication
6% 6
VoIP
89 89%
VoIP
11% 11
Enterprise Communication
90 90%
Enterprise Communication
10% 10
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and netelip

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

netelip Reviews

We have no reviews of netelip yet.
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What are some alternatives?

When comparing CloudTalk and netelip, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Talkroute - Talkroute offers virtual phone system for growing businesses.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Virtual Phone Line - Virtual Phone Line is a service that provides unique virtual phone numbers for your phone line from the U.S, U.K, Canada, or 180 other countries around the world.

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