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Genesys Cloud VS Kunnect

Compare Genesys Cloud VS Kunnect and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Kunnect logo Kunnect

Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Kunnect Landing page
    Landing page //
    2020-10-15

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Kunnect videos

No Kunnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Kunnect)

Genesys Cloud

Kunnect

Communication
98 98%
Communication
2% 2
Call Center Software
61 61%
Call Center Software
39% 39
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Kunnect

Genesys Cloud Reviews

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Kunnect Reviews

Best Call Center Software: The Complete List (2020 Update)
Kunnect is an affordable predictive dialer system that also provides CRM scripting. It does not only cater to call centers but also agents at home.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and Kunnect, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

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