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Genesys Cloud VS Nixxis

Compare Genesys Cloud VS Nixxis and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Nixxis logo Nixxis

The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Nixxis Landing page
    Landing page //
    2023-07-27

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Nixxis videos

+ Add

Nixxis - MatinAct - Mars 2020 - Aperçu 5 minutes

More videos:

  • Review - Nixxis Contact Suite - Helpdesk in 3 minutes - ENGLISH - HD

Category Popularity

0-100% (relative to Genesys Cloud and Nixxis)

Genesys Cloud

Nixxis

Communication
96 96%
Communication
4% 4
Call Center Software
56 56%
Call Center Software
44% 44
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Nixxis

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Nixxis Reviews

Best Call Center Software: The Complete List (2020 Update)
Nixxis Contact Suite is a cloud-based call center software that helps manage all channels including voice, mail, chat, sms, fax or social media. Nixxis offers predictive dialer, IVR, recorder, blending and reporting.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and Nixxis, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AloTech - Worlds 1st Google Powered Cloud Call Center. CRM/ERP Integrations, CTI, ACD, IVR, DIALER.

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