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Agyle Time VS Genesys Cloud

Compare Agyle Time VS Genesys Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Agyle Time logo Agyle Time

98% faster access to manually collected data

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Agyle Time Landing page
    Landing page //
    2023-09-04
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Agyle Time videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Agyle Time and Genesys Cloud)

Agyle Time

Genesys Cloud

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
0 0%
Communication
100% 100
HR
100 100%
HR
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Agyle Time and Genesys Cloud, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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