Software Alternatives, Accelerators & Startups

Agiliron VS Redpen.ai

Compare Agiliron VS Redpen.ai and see what are their differences

Agiliron logo Agiliron

Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses
Visit Website

Redpen.ai logo Redpen.ai

Customer Feedback and Bug Reporting Software
  • Agiliron Landing page
    Landing page //
    2019-06-03

Sell More in More Places. But Manage in One.

Grow Sales via Retail/Mobile POS, WebStores, Amazon, eBay and more.

Streamline CRM & Back-Office into Integrated Solution Suite along with customizable Dashboards.

Integrate with QuickBooks for Financials.

  • Redpen.ai Landing page
    Landing page //
    2023-09-15

Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen offers two main capabilities:

Redpen For Developers

Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency.

Redpen For Service

A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction.

Top Features

Visually Capture Issues with screen recording or screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more) Auto-Fill Templates

Agiliron

$ Details
paid Free Trial $99.0 / Monthly
Platforms
QuickBooks Amazon eBay BigCommerce Magento Shopify WooCommerce AWS REST API Zapier Browser Windows iOS Android Mac OSX Cross Platform

Agiliron features and specs

  • Mobile App: yes
  • WAREHOUSE MODULE: Yes
  • Inventory Tracking: Yes
  • Omnichannel: Yes
  • Inventory Management: Yes
  • CRM: Yes
  • Order Management: Yes
  • Ecommerce: Yes
  • Amazon Integration: Yes
  • eBay Integration: Yes

Redpen.ai features and specs

  • Screenshots with annotations : Yes
  • Screen recording with voice-over: Yes
  • Advanced diagnostic information: Yes
  • Rich diagnostics viewer: Yes
  • Auto-fill templates: Yes
  • Integrations with popular issue tracking systems: Yes
  • Full customizations : Yes

Agiliron videos

Agiliron POS (Point of Sale) Demo Video

More videos:

  • Review - Agiliron Retail CRM
  • Demo - Agiliron Demo Video
  • Tutorial - Agiliron Multi-Channel Commerce

Redpen.ai videos

Capture visual feedback in 60 seconds.

Category Popularity

0-100% (relative to Agiliron and Redpen.ai)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
POS
100 100%
0% 0
Customer Feedback
0 0%
100% 100

Questions and Answers

As answered by people managing Agiliron and Redpen.ai.

Who are some of the biggest customers of your product?

Redpen.ai's answer:

Small to big enterprises.

What makes your product unique?

Redpen.ai's answer:

Most ticketing tools capture the customer-reported issue, but fail to capture the context in which the issue was discovered - the operating system, browser, application logs, device information and more. Gathering this information requires back-and-forth communication between the reporter of the issue and the team trying to resolve the issue. Redpen eliminates the back-and-forth communication combining user input with automatically collected information including user, device and application context. Redpen is an all-in-one feedback and bug reporting tool that can combine text input, static images, screen recording, and the ability to annotate screenshots and videos.

Why should a person choose your product over its competitors?

Redpen.ai's answer:

Redpen is designed for customer service and development teams to capture actionable support requests and bugs in 60 seconds!​ It makes customer support issues, feature requests and bugs easier to report. Redpen enriches the context associated with reported issues allowing organizations to increase feature velocity, grow customer satisfaction and reduce development or support costs.

How would you describe your primary audience?

Redpen.ai's answer:

Redpen is designed to be easy and intuitive to use, so all users technical and non-can quickly figure out how to use it. Redpen can be integrated into your applications to gather feedback from end users or used by your development, design, testing or other team when deployed within the organization.

Which are the primary technologies used for building your product?

Redpen.ai's answer:

Redpen was created using front-end and back-end technologies such as React, Node JS, and Java.

User comments

Share your experience with using Agiliron and Redpen.ai. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Agiliron and Redpen.ai

Agiliron Reviews

9 Small Business Inventory Management Software
Agiliron excels in supporting multi-channel selling, making it ideal for eCommerce businesses. This feature allows you to manage your inventory across various online platforms easily. Business owners can focus on expanding their reach while Agiliron takes care of the complex inventory processes.
Top 10 best wholesale distribution solutions for 2024
These features connect to well-known e-commerce apps such as Shopify and PayPal and accounting software such as QuickBooks. As a result, Agiliron simplifies your processes and optimizes cash flow.
Source: www.method.me

Redpen.ai Reviews

We have no reviews of Redpen.ai yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Agiliron seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Agiliron mentions (1)

  • [ADVICE] What ERP would you recommend for this use case?
    Have you looked at Agiliron? https://agiliron.com/. Source: 6 months ago

Redpen.ai mentions (0)

We have not tracked any mentions of Redpen.ai yet. Tracking of Redpen.ai recommendations started around Sep 2023.

What are some alternatives?

When comparing Agiliron and Redpen.ai, you can also consider the following products

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Square for Retail - Point-of-sale app & set of tools for retail businesses

LS Retail - LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Retail Pro - Retail Pro offers a suite of solutions to help retailers optimize business operations

NCR Counterpoint - NCR Counterpoint offers the best retail POS system. Comprehensive features to easily manage sales/vendors, track inventory & maximize profits. Learn more!