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Agiliron VS HelpScout

Compare Agiliron VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Agiliron logo Agiliron

Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses
Visit Website

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Agiliron Landing page
    Landing page //
    2019-06-03

Sell More in More Places. But Manage in One.

Grow Sales via Retail/Mobile POS, WebStores, Amazon, eBay and more.

Streamline CRM & Back-Office into Integrated Solution Suite along with customizable Dashboards.

Integrate with QuickBooks for Financials.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Agiliron

Website
agiliron.com
Pricing URL
Official Agiliron Pricing
$ Details
paid Free Trial $99.0 / Monthly
Platforms
QuickBooks Amazon eBay BigCommerce Magento Shopify WooCommerce AWS REST API Zapier Browser Windows iOS Android Mac OSX Cross Platform
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Agiliron features and specs

  • Mobile App: yes
  • WAREHOUSE MODULE: Yes
  • Inventory Tracking: Yes
  • Omnichannel: Yes
  • Inventory Management: Yes
  • CRM: Yes
  • Order Management: Yes
  • Ecommerce: Yes
  • Amazon Integration: Yes
  • eBay Integration: Yes

HelpScout features and specs

No features have been listed yet.

Agiliron videos

+ Add

Agiliron POS (Point of Sale) Demo Video

More videos:

  • Review - Agiliron Retail CRM
  • Demo - Agiliron Demo Video
  • Tutorial - Agiliron Multi-Channel Commerce

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Agiliron and HelpScout)

Agiliron

HelpScout

eCommerce
100 100%
eCommerce
0% 0
Customer Support
0 0%
Customer Support
100% 100
POS
100 100%
POS
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Agiliron and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Agiliron and HelpScout

Agiliron Reviews

9 Small Business Inventory Management Software
Agiliron excels in supporting multi-channel selling, making it ideal for eCommerce businesses. This feature allows you to manage your inventory across various online platforms easily. Business owners can focus on expanding their reach while Agiliron takes care of the complex inventory processes.
Source: www.zarmoney.com
Top 10 best wholesale distribution solutions for 2024
These features connect to well-known e-commerce apps such as Shopify and PayPal and accounting software such as QuickBooks. As a result, Agiliron simplifies your processes and optimizes cash flow.
Source: www.method.me

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Agiliron. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Agiliron mentions (1)

  • [ADVICE] What ERP would you recommend for this use case?
    Have you looked at Agiliron? https://agiliron.com/. Source: 7 months ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Agiliron and HelpScout, you can also consider the following products

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Square for Retail - Point-of-sale app & set of tools for retail businesses

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LS Retail - LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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