GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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There's no Find and Replace option. Even Apple Notes can do this. It is hard to navigate. Maybe it is just good for people who are project managers, but I need to manage my whole life.
Based on our record, Agenda seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
While exploring similar apps in the market (I recently got an iPhone XS), I stumbled upon two competitors that caught my attention: Agenda (https://agenda.com/) and Noteplan (https://noteplan.co/). Both these apps offer some remarkable features that, if integrated into UpNote, could take it to the next level. Allow me to share my thoughts and ignite a productive discussion within our user community. Source: 12 months ago
Specific solutions would vary based on what OS you use. If you use a Mac, I would strongly suggest looking at NotePlan. Agenda is a competitor and Mac only as well. Source: about 1 year ago
Subscriptions for simple usage only make sense for a true service with an ongoing cost to the provider; cloud storage, email, movie streaming, etc. A subscription for a general-purpose application is incongruous; you’re purchasing a finished product with no ongoing costs, like a pair of shoes or a book, and it should cost a one-off fee that reflects the cost that went into producing it. What subscriptions are... - Source: Hacker News / over 1 year ago
The best model I’ve found is the Cash Cow model, as explained by the folks behind the Agenda app. Source: over 1 year ago
I also tried Agenda which looked like a great alternative to noteplan, but it didn’t really “click” for me. The app is really well made and polished, and the developer actively maintains it, but still the way it works doesn’t tick my boxes. Source: over 1 year ago
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