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Adobe RoboHelp VS Simplify360

Compare Adobe RoboHelp VS Simplify360 and see what are their differences

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Adobe RoboHelp logo Adobe RoboHelp

Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Adobe RoboHelp Landing page
    Landing page //
    2022-04-30
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Adobe RoboHelp videos

+ Add

Collaborate using GIT and SharePoint online - Adobe RoboHelp (2019 release)

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Adobe RoboHelp and Simplify360)

Adobe RoboHelp

Simplify360

Document Management
100 100%
Document Management
0% 0
Tool
0 0%
Tool
100% 100
Document Management System
100 100%
Document Management System
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Adobe RoboHelp and Simplify360, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Dr.Explain - Dr.Explain software is a help file authoring tool.

Zendesk Answer Bot - Chatbots

MadCap Flare - Documentation for Any Audience, Language or Format

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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