Software Alternatives & Reviews

Addigy VS Zoho Assist

Compare Addigy VS Zoho Assist and see what are their differences

Addigy logo Addigy

The Most Powerful Apple Device Management Tool for MSPs and IT Teams | Effortlessly manage macOS, iOS, iPadOS and tvOS devices across multiple clients and locations.

Zoho Assist logo Zoho Assist

Zoho Assist is a remote support and remote access software crafted for SMBs. Try it free today to know how it matches your exact support requirements.
  • Addigy Landing page
    Landing page //
    2023-04-29

Addigy is a cloud-based IT management platform to manage and secure Apple devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more.

At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise. Our mission is simple – we are extraordinarily focused on helping you succeed with Apple device management.

Get simple month-to-month pricing with no contract required + access to every Addigy feature with no additional or hidden costs.

  • Zoho Assist Landing page
    Landing page //
    2023-10-11

Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.

Addigy

Website
addigy.com
$ Details
paid Free Trial
Platforms
-

Zoho Assist

Website
zoho.com
$ Details
freemium $10.0 / Monthly
Platforms
Browser Android iOS Web MacOS Windows Linux Raspberry Chrome OS

Addigy features and specs

  • Cloud-based: So there’s no need to maintain your own infrastructure or servers
  • Multi-tenant: To easily manage multiple organizations
  • Automated Device Enrollment: For seamless onboarding of devices out-of-the-box
  • macOS Agent: More than simply MDM, the Addigy macOS agent allows you to work with macOS devices as if you’re sitting at the keyboard
  • Zero Touch Deployment: With Apple Business Manager and Apple School Manager integration
  • Real-Time Device Management: Get real-time access to every device
  • PPPC Profiles Distribution: Automatically generate the necessary PPPCs to deploy with the custom software you need to deliver
  • OS Patch Management: Quickly review relevant updates and keep devices up-to-date
  • Automated System Updates: Seamlessly rollout new OS across your fleet at a scheduled time
  • Software Deployment: Deploy almost any software or settings to one or more managed devices at the same time
  • Unlock Devices: Unlock devices remotely
  • Automated Maintenance: Run regular maintenance tasks automatically on a predetermined schedule
  • LiveDesktop: Create a secure, remote live session with a Mac without end-user interaction or approval
  • Self Service: Allow end-users to install admin-approved applications, run pre-loaded scripts, request support, and get notifications for maintenance
  • Identity Management: Access to Addigy and macOS devices for users with already familiar and secure identity provider credentials (supports Okta, Google, AzureAD, O365, and SAML based providers)
  • Third-Party Patch Management: Keep commonly used third-party applications patched automatically
  • Public Software Catalog : Access and deploy commonly used third-party applications with just a few clicks
  • Remote Access: Immediately launch a remote control session with a managed device
  • Remote Terminal: Launch terminal access with a single click with LiveTerminal
  • Remote Monitoring: Monitor for anything that falls outside of your security standard
  • Automated Remediation: Resolve monitoring issues automatically
  • Group Policies: Create, configure, deploy and delete policies quickly and easily

Zoho Assist features and specs

  • File Transfer: Yes
  • Screen Sharing : Yes
  • Unattended Access: Yes
  • Reboot and Reconnect : Yes
  • Multi Monitor Navigation: Yes

Addigy videos

3-Minute Overview

More videos:

  • Review - Ben Greiner Shares Why Addigy is the Best Apple Device Management Platform for MSPs
  • Tutorial - Timelapse of Zero Touch Deployment with Addigy Identity

Zoho Assist videos

Zoho Assist Free Version and Linux: The User Experience

More videos:

  • Review - Zoho Assist: Remote Support. Simpler. Faster
  • Review - Tutorial - Connect Zoho Assist on the Customer Side

Category Popularity

0-100% (relative to Addigy and Zoho Assist)
Monitoring Tools
45 45%
55% 55
IT Management
100 100%
0% 0
Remote Desktop
0 0%
100% 100
Office & Productivity
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Addigy and Zoho Assist

Addigy Reviews

8 Best Miradore Alternatives (In-Depth Comparison)
Addigy is cloud-based mobile device management for the enterprise, education, and managed service providers. It lets you manage macOS, iOS, iPad, and iOS devices across multiple locations.
Source: www.zluri.com

Zoho Assist Reviews

10 Best Teamviewer Alternatives
One more free remote access software like TeamViewer is Zoho Assist. It’s user-friendly and easy to use — operator can send link by email right in the personal cabinet. Zoho Assist is cloud-based remote support so it is more secure and reliable to use. But according to my experience, it’s not as quick and light as remote desktop apps should be.
Source: medium.com
Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
Zoho Assist service requires an authorization code to access or control another computer. This software provides control and remote access to other devices, the operator can work in several sessions simultaneously: provide remote assistance and manage their own devices.
Source: hackernoon.com
10 Best Remote Desktop Software For Tech Support in 2022
Zoho Assist service requires an authorization code to access or control another computer. This software provides control and remote access to other devices, the operator can work in several sessions simultaneously: provide remote assistance and manage their own devices.
Source: medium.com
14 Best TeamViewer Alternatives of 2022
In my view, Dameware solutions (all three), Zoho Assist, and AnyDesk are currently the top-of-the-line options that fulfill almost all the requirements of being an ideal remote access terminal. If you need something astoundingly simple, AnyDesk is the best bet. If you need something highly advanced, Dameware solutions can be your best bet. Zoho Assist, on the other hand, is...
3 Best Alternatives to Teamviewer and Anydesk
Zoho Assist integrates better than AnyDesk, and there are no version compatibility issues like Teamviewer. But I’ve seen reviews that the Zoho phone app conflicts with certain browser versions. For iPhone, only a viewer mode is possible.
Source: medium.com

Social recommendations and mentions

Based on our record, Addigy should be more popular than Zoho Assist. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Addigy mentions (7)

  • Cafecito Break with Addigy: Top 10 Features You Should Look for in an MDM
    Visit addigy.com to get a free 14-day trial! Source: about 1 year ago
  • Cafecito Break with Addigy: 7 ways how Addigy helps IT admins to effectively manage and secure their Apple devices
    With an average customer success rate of 98.9%, we know Addigy is making a difference in the lives of IT admins. Visit addigy.com to experience the Addigy difference. Source: about 1 year ago
  • MSP Summit Expo Event - Come see us
    📍 The Venetian Resort & Expo, Las Vegas / Booth: MSP16 📅 Date: April 11-14 ➡️ For more information, click here ➡️ Visit our web and ask for a free demo, click here. Source: about 2 years ago
  • Tips on how Addigy can help protect your business against potential threat actors.
    Threat actors are now targeting more Mac users, so here are a few ways to keep your users safe when using an Apple MDM tool like Addigy. Source: about 2 years ago
  • RMM Recommendations
    I haven't found a RMM that works good on both PC + Mac. Intune is OK, but heavily favours PC. Look into Apple specific MDMs such as Jamf, Mosyle, or Kandji. Maybe Addigy if you're a MSP (supports multi-tenant). Source: over 2 years ago
View more

Zoho Assist mentions (2)

What are some alternatives?

When comparing Addigy and Zoho Assist, you can also consider the following products

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.