Software Alternatives, Accelerators & Startups

Adapty VS HelpScout

Compare Adapty VS HelpScout and see what are their differences

Adapty logo Adapty

Low-code price personalization for in-app subscriptions

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Adapty Landing page
    Landing page //
    2023-09-14

Adapty is a one-stop service for growing mobile in-app subscriptions, including

  • Price testing for paywalls on the fly. Test different prices, durations, offers, messages, and designs simultaneously, all without new app releases.
  • Win back subscribers. Return churned subscribers with promotional trigger-based push notifications.
  • Get your customer's payment history. Explore user's payment events from starting the trial to subscription cancellation or billing issues.
  • Forward in-app purchases events. Send subscription events to 3rd party analytics, attribution, and ad services with no coding. Even if a user uninstalled an app.
  • Implement in-app purchases with no server code In-app purchases with server-side receipt validation in minutes. Apple Promotional Offers supported out-of-the-box.
  • Analytics Start analyzing real-time metrics of your app with advanced filters, such as ad network, ad campaign, country, A/B test, etc.
  • HelpScout Landing page
    Landing page //
    2023-07-14

Adapty

Website
adapty.io
$ Details
freemium
Platforms
iOS Web Android Swift

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-

Category Popularity

0-100% (relative to Adapty and HelpScout)
Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
SaaS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Adapty and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Adapty and HelpScout

Adapty Reviews

We have no reviews of Adapty yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Adapty should be more popular than HelpScout. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Adapty mentions (15)

  • Is there a way to keep track of all app downloads and sales? Android and iOS live
    I'm using adapty.io for analyzing my app's subscription revenue. You can set up a webhook and send subscription events to your backend or Slack. Source: about 1 year ago
  • In-app subscription
    You can use Adapty (https://adapty.io/). Source: about 1 year ago
  • Revenue cat for Flutter
    Adapty (/u/adapty) is also pretty good, I've been looking into them over RevenueCat. Source: over 1 year ago
  • free-for.dev
    Adapty.io – One-stop solution with open-source SDK for mobile in-app subscriptions integration to iOS, Android, React Native, Flutter, Unity, or web app. Free up to $10k monthly revenue. - Source: dev.to / over 1 year ago
  • Looking for an effective mobile subscription data analytics tools.
    Have you tried these guys? https://adapty.io/. Source: almost 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Adapty and HelpScout, you can also consider the following products

RevenueCat - In-app subscriptions made easy

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qonversion - The subscription data platform for mobile-first companies

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChartMogul - Master your recurring revenue. Advanced subscription analytics with one-click.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!