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Acute VS Delighted

Compare Acute VS Delighted and see what are their differences

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Acute logo Acute

Acute helps you collect and make sense of your customer feedback, and figure out what to build next.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Acute Landing page
    Landing page //
    2020-04-11

Acute makes it easy for your users to make feature requests directly inside your product, without having to leave the page they’re on or sign up for a different service.

With Acute you can plan, prioritize, and back your product decisions with actual data while keeping your customers in the loop.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Acute

Website
getacute.io
Pricing URL
Official Acute Pricing
$ Details
freemium $25.0 / Monthly
Platforms
Web
Release Date
-
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Acute features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Integrations: Yes
  • Feedback widget: Embeddable feedback widget

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Acute videos

+ Add

Acute Kidney Injury (Acute Renal Failure) Nursing NCLEX Review Management, Stages, Pathophysiology

More videos:

  • Review - Acute Glomerulonephritis Nursing (Poststreptococcal) | Nephritic Syndrome NCLEX Review
  • Review - Acute Gallbladder - CRASH! Medical Review Series

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Acute and Delighted)

Acute

Delighted

Customer Feedback
28 28%
Customer Feedback
72% 72
User Feedback
29 29%
User Feedback
71% 71
Surveys
0 0%
Surveys
100% 100
Feedback
100 100%
Feedback
0% 0

User comments

Share your experience with using Acute and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Acute and Delighted

Acute Reviews

  1. Acute is a combination of Canny and Productboard but with embeddable feedback widgets
    🏁 Competitors: Canny, productboard
    👍 Pros:    Embeddable feedback widget|No signup for posting feedback|Friendlier price|Prioritization framework
    👎 Cons:    Doesn't have multiple boards

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Acute mentions (0)

We have not tracked any mentions of Acute yet. Tracking of Acute recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Acute and Delighted, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Nolt - A fast & beautiful way to collect user feedback

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Upvoty - User feedback in 1 simple overview 🔥

Survicate - Collect feedback on your website and find out more about your visitors.

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