Software Alternatives & Reviews

Delighted VS Upvoty

Compare Delighted VS Upvoty and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Upvoty logo Upvoty

User feedback in 1 simple overview πŸ”₯
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Upvoty Landing page
    Landing page //
    2020-11-22

With Upvoty you are able to collect and manage valuable feedback from your users in 1 simple overview. You can also share your product roadmap to show your users what's next. Turn user feedback into actionable product optimizations! Try it for free!

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

Upvoty

Website
upvoty.com
$ Details
paid Free Trial $15.0 / Monthly (Unlimited boards and users are possible in our Unlimited plan!)
Platforms
Shopify Google Chrome Safari iOS Android Wordpress Magento Browser
Release Date
2018 November

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Upvoty features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Upvoty videos

Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

Category Popularity

0-100% (relative to Delighted and Upvoty)
Customer Feedback
33 33%
67% 67
Surveys
100 100%
0% 0
User Feedback
27 27%
73% 73
Feedback
0 0%
100% 100

User comments

Share your experience with using Delighted and Upvoty. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Upvoty

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Upvoty Reviews

  1. Switched to Upvoty

    Easily migrated from another tool, our team and users are loving Upvoty thus far, now 5 months in.

    🏁 Competitors: Canny, Nolt, hellonext.co
    πŸ‘ Pros:    Easy to use|Usability|User-friendly|Great customer support|Fast support|Easy to setup|Easy implementation
    πŸ‘Ž Cons:    Mobile app
  2. Nice tool, quick response

    We use upvoty for a few months now, every month they add some new cool features. They listen to their customers very carfully. They should be, otherwise their tool does not work :-D

  3. Collecting customer feedbacks never been easier.

    I have been waiting a long time for a beautiful and easy to use feedback tool - Upvoty is it. Upvoty also nails all the little things.

    This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users.

Social recommendations and mentions

Based on our record, Delighted should be more popular than Upvoty. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Upvoty mentions (1)

  • $20,000 MRR bootstrapped - Here's how we did it
    πŸ’¬ User feedback: From the very start, we listened really carefully to the feedback of our users (of course by using our own product - upvoty.com). This resulted in us building a product that was valuable and people actually wanted to pay for it. Source: about 2 years ago

What are some alternatives?

When comparing Delighted and Upvoty, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Nolt - A fast & beautiful way to collect user feedback

Survicate - Collect feedback on your website and find out more about your visitors.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.