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Aculab VS NICE inContact

Compare Aculab VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Aculab logo Aculab

Aculab Cloud presents a way of creating automated telephony applications by handling all the...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Aculab Landing page
    Landing page //
    2023-01-13
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Aculab videos

+ Add

Aculab Cloud - How it works + simple application

More videos:

  • Review - Aculab Cloud Simple Application Presentation.mov

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Aculab and NICE inContact)

Aculab

NICE inContact

Communication
5 5%
Communication
95% 95
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Voice And SMS
100 100%
Voice And SMS
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aculab and NICE inContact

Aculab Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Aculab offers a range of telephony hardware and software solutions, including apps for inbound and outbound calls, SMS and more, without the need for specialist telecoms equipment. The company also offers voice biometrics with their innovative VoiceSentry speaker verification and authentication software.
Source: www.dayonetech.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Aculab and NICE inContact, you can also consider the following products

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Twilio - Brings voice and messaging to your web and mobile applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vidyo.io - Our hosted video chat API makes it simple for devs to embed beautiful multiparty video into apps on any device. Learn more here: https://t.co/4b5EbRg0SG

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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