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NICE inContact VS Vidyo.io

Compare NICE inContact VS Vidyo.io and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Vidyo.io logo Vidyo.io

Our hosted video chat API makes it simple for devs to embed beautiful multiparty video into apps on any device. Learn more here: https://t.co/4b5EbRg0SG
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Vidyo.io Landing page
    Landing page //
    2021-10-06

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Vidyo.io videos

+ Add

Vidyo.io Webinar - Getting Started with Vidyo.io

More videos:

  • Review - Vidyo.io | Build an iOS Video Chat App in Minutes
  • Review - Vidyo.io | Build an Android Video Chat App in Minutes

Category Popularity

0-100% (relative to NICE inContact and Vidyo.io)

NICE inContact

Vidyo.io

Communication
91 91%
Communication
9% 9
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Design Prototyping
0 0%
Design Prototyping
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Vidyo.io

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Vidyo.io Reviews

We have no reviews of Vidyo.io yet.
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What are some alternatives?

When comparing NICE inContact and Vidyo.io, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Marvel - Turn sketches, mockups and designs into web, iPhone, iOS, Android and Apple Watch app prototypes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CodePush - CodePush is a cloud service that enables Cordova and React Native developers to deploy mobile app updates directly to their users' devices. 

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .

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