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Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.