What are some alternatives?
When comparing Acknow and Support Hero, you can also consider the following products
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
SkipFlag - AI knowledge base that builds itself from your communication
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.
Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.
Magentrix - Magentrix provides self-service communities for employees, customers and partners that work across all devices and platforms.